Returns & refunds

Original Receipt

The orginal receipt or packing slip is required for all returns and refunds

Return & Refund Period

  • 15 Days For eligible products

Jewelry Sparkle reserves the rights to deny any refund.

Returns by Mail

You can also return online purchases through the mail so long as it is shipped to us from within the United States of America. To return your online purchase by mail:

  1. Pack your return in the original shipping package, if possible.
  2. Include the packing slip and return label, and indicate the reason for the return.
  3. Include all original packing materials, manuals and accessories.
  4. Send your return to:

  5. Jewelry Sparkle
    4951 International Dr
    Orlando, FL 32837

For proof of delivery, we recommend that you return items via UPS or insured USPS.
ShineMyRing does not accept international return and exchange shipments.

Refund Methode For Online Purchases:

Refunds will be credited to the original credit card or PayPal account.
Any amounts deducted from a gift card will be credited to the gift card used.

For In-Store Purchases:

Your refund will generally be in the same form as the original purchase. However, when the item was paid for with cash at a show or booth event, or paid for by check, the refund will be in the form of a check mailed within 10 business days of the return. Any amounts deducted from a gift card will be credited to the gift card used.

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